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I was suffering severe back pain over the years. I showed it to local doctors in US and they were of the opinion that I might need a spine disc replacement surgery since my disc was worn out. But they quote that they gave me was shocking and I could not afford it in any case. The pain was getting worse day by day and I was on pain killers. Then I started to search for hospital outside my country for my spine surgery. The hospitals in some of the countries quoted a huge amount for the surgery which was still beyond my reach. Then one of my friends told me about India and actually forced me to find more about medical services there. He told that there are good hospitals and doctors in India and the cost is very less.

I searched on the internet and I found Mentors Ethicare Pvt. Ltd. website. I filled up the query form on the website and sent it. Within 10 to 15 minutes I got a call from the Patient Care Executive of Mentors Ethicare Pvt. Ltd.and she told me to send the medical reports and the latest MRI scans. I sent the reports by mail and they got back to me with the opinion doctor and the treatment package. They were very kind and explained me in detail about the package and traveling to India for Spine surgery. The quote was very low than I could have imagined and I was satisfied with the profile of the treating doctor. They helped me with the passport, visa and the air tickets which saved a lot of my time.

On the day I came to India, people from the hospital came to receive us at the airport. They took me directly to the hospital and a room was already booked for us and was kept ready. All our admission formalities were done in the room and we were made comfortable. I had never seen such caring services in hospitals back home in my country. I was seen by a team of doctors the next day and a series of tests were carried out. The surgery was planned and it went on successfully. Doctors were great and very polite. They explained everything very clearly.

We stayed in India for few more days for follow up. Overall it was a great experience.

I thank everyone who helped me so much."

James Fern
USA

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